Terms of Service

Welcome to Alpine Wine Co. Our main focus is on making yummy wines — check these out in our shop, along with our cool AWC merch.  

We want your experience shopping with us to be easy and enjoyable. Please feel free to contact us with any query big or small — we are more than happy to help.

You need to be over 18 to purchase our wines. The courier will check your ID on delivery of the wine.

Privacy

Alpine Wine Co is committed to ensuring the security of your information. Your personal details are collected for the purpose of processing and delivering orders efficiently and securely. Please be assured that we will not disclose, sell or trade any customer details provided to us with third parties beyond what is necessary to complete the transaction.

Payment

We accept payment by PayPal and major credit cards. Once payment has been approved, your order will be dispatched as soon as possible.

Returns

If you are not satisfied with your purchase, please contact us within 7 days of receiving your parcel. Returns must be received by us within 14 days of the original shipping date. Items must reach us in perfect, re saleable condition with all original packaging to receive a refund, exchange or credit. Alpine Wine Co will not cover the cost of return shipping and we recommend that you use tracked postage.

Faulty/Damaged items

In the event that you receive an item that is damaged or faulty please advise us immediately so we can organise a replacement or a refund.

Shipping

Within New Zealand

Shipping fees will be calculated at checkout. Shipping times can vary. We will do our best to get your wine to you within 7-10 days. 

International

We do not offer international shipping on our products at this stage.

Disclaimer

Alpine Wine Co reserves the right to change any details on the website at any stage, including prices, without prior notice.